PRIVACY POLICY for motherearth.store
- 1. [PREAMBULE]
We respect and protect the privacy and security of users of our websites (“Users”).
This privacy policy (“Privacy Policy”) applies to information provided to us through the motherearth.store website, operated at motherearth.store.
In the Privacy Policy, we describe what information we collect in connection with the provision of electronic services, including e-commerce ("Services" or "Service"), for what purposes and how it is used.
The term "data processing" used in the Privacy Policy refers to information provided voluntarily by Users, as well as information collected automatically (via so-called "cookies"), and covers all operations on personal data, in particular collecting, recording, storing, developing, changing, sharing and deleting, performed in connection with the provision of the Website and the provision of Services.
The primary purpose of data processing is to optimize the functionality of the Website and Services so that Users can use them in the simplest and most effective way.
- 2. [DATA ADMINISTRATION]
- The administrator of personal data
- Customers in order to complete the purchasing process (e.g. concluding a sales contract, executing an order, handling complaints related to the order, etc.)
- and Users who are natural persons, collected via the Online Store in order to enable the use of services provided electronically as part of the Online Store service (e.g. the service of setting up and maintaining a user account in the Store, newsletter service, contact forms, etc.)
Is "Alex" Aleks Nowicki ul. Jacka i Agatki 4/13, 02-495 Warsaw , NIP 5222840217, REGON 142713260, processes these personal data in accordance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR").
- Contact details for "Alex" Alex Nowicki online@motherearth.store
3. The User is not obliged to provide us with their personal data. However, the User's refusal to provide or share the data necessary to provide the Services results in a justified inability to provide the Services. "Alex" Aleks Nowicki , and may also limit the User's access to the Service or its individual functionalities. For example, access to "purchase history" and "RMA complaints department" is only possible after providing personal data as part of registration.
- 3. [PURPOSES OF DATA PROCESSING]
- "Alex" Aleks Nowicki processes Users' personal data for the following purposes:
- providing services by electronic means consisting in providing content on the website, maintaining and servicing the website user account and providing other services available on the website (e.g. placing orders, tracking the status of placed orders, contact form, sending newsletters, etc.). The legal basis for such processing of personal data is the necessity of processing for the performance of the concluded contract with the personal data subject (Article 6 paragraph 1 letter b) of the GDPR) and the consent of the data subject (Article 6 paragraph 1 letter a) of the GDPR) in the case of data provided optionally;
- conclusion of a sales contract via the Online Store or actions taken at the request of the User, aimed at its conclusion. The legal basis for such processing of personal data is the necessity of processing for the performance of the contract concluded with the personal data subject (Article 6, paragraph 1, letter b) of the GDPR) and the consent of the data subject (Article 6, paragraph 1, letter a) of the GDPR) in the case of data provided optionally;
c. conclusion of a contract for the provision of a digital service (Newsletter). The legal basis for such processing of personal data is the necessity of processing for the performance of the contract concluded with the personal data subject (Article 6, paragraph 1, letter b) of the GDPR) and the consent of the data subject in accordance with the Act on the provision of services by electronic means and the Telecommunications Law; - burdensome on
"Alex" Alex Nowicki legal obligation, e.g. related to accounting (Article 6(1)(c) of the GDPR);
e. consideration of the submitted complaint and withdrawal from the contract - in order to perform the obligations incumbent on us (Article 6, paragraph 1, letter c of the GDPR), including the obligations: a) due to the non-conformity of the goods or services with the contract or withdrawal from the contract, including for the purpose of handling, recognising and considering the complaint or withdrawal from the contract, including responding to it; b) in order to issue and store the relevant documents required by tax regulations in connection with the complaint and the reported non-conformity of the goods or services with the contract or withdrawal from the contract; - legitimate interest in processing data for the purpose of establishing, pursuing or defending possible claims (Article 6(1)(f) of the GDPR);
- legitimate interest (Article 6, paragraph 1, letter f of the GDPR) consisting in:
- direct marketing,
- data processing for analytical and statistical purposes,
- customer satisfaction survey;
- analytical and statistical purposes, including profiling. The legal basis for such processing of personal data is the legitimate interest "Alex" Aleks Nowicki (Article 6, paragraph 1, letter f) of the GDPR), consisting primarily in conducting analyses of the activity of website users, their use of the account, or their preferences, in order to improve the solutions used by us on the website.
- User data are also processed for marketing purposes:
- conducting contextual advertising, i.e. displaying marketing content on the Website that is not tailored to the User's preferences. The legal basis for such processing of personal data is the legitimate interest of the data controller (Article 6, paragraph 1, letter f) of the GDPR);
- sending the User a newsletter, the content of which may contain materials constituting commercial information. The legal basis for such processing of personal data is the necessity of processing for the performance of the contract (Article 6, paragraph 1, letter b) of the GDPR) and the legitimate interest of the controller (Article 6, paragraph 1, letter f) of the GDPR);
- sending the User commercial information ordered by him/her. The legal basis for such processing of personal data is the expression of consent (Article 6, paragraph 1, letter a) of the GDPR);
- conducting so-called direct marketing consisting in sending marketing content to the User electronically or through telemarketing. The legal basis for such processing of personal data is the expression of consent (Article 6, paragraph 1, letter a) of the GDPR).
3. To process personal data for the purposes specified in points 1 and 2 above, we use the following personal data of Users: name and surname, e-mail address, address (residential or correspondence), telephone number, login, information collected by cookies or tools or technologies similar to them.
4. "Alex" Aleks Nowicki processes personal data of users visiting the Online Store profiles maintained in social media (Facebook, YouTube, Instagram). This data is processed solely in connection with maintaining the profile, including for the purpose of informing users about the administrator's activity "Alex" Alex Nowicki and promoting various types of events, services and products. The legal basis for the processing of personal data by the Administrator for this purpose is its legitimate interest (Article 6 paragraph 1 letter f of the GDPR), consisting in promoting its own brand.
- 4. [DATA SECURITY]
- The User registration and authorization processes are handled using the secure SSL 3.0 RSA 128bit protocol – guaranteed by the certificate of the General Certification Center run by Unizeto Technologies SA based in Szczecin – as a result of which the Users' personal data are encrypted and – even in the event of interception of the transmission – impossible to read by unauthorized persons.
- Only trained and authorized employees have access to personal data. "Alex" Alex Nowicki .
- 5. [DATA PROCESSING ENTRUSTMENT]
- "Alex" Aleks Nowicki undertakes to provide the User with access to current information about the entity to which "Alex" Aleks Nowicki entrusts the processing of data, their scope and date of transfer. "Alex" Aleks Nowicki shares Users' personal data on the basis of entrusting the processing of personal data, in particular to providers of IT or marketing solutions, only in connection with the implementation of services provided by "Alex" Alex Nowicki services for Users.
- In the event of non-performance or improper performance by "Alex" Aleks Nowicki " his obligations resulting from the entrustment or further entrustment of data processing, contractual and tort liability "Alex" Aleks Nowicki limits himself only to direct losses suffered by the User. "Alex" Aleks Nowicki is not liable for indirect damages, regardless of their source, except in cases of wilful misconduct "Alex" Alex Nowicki
- 6. [DATA RECIPIENTS]
- Data collected and processed by "Alex" Aleks Nowicki may be disclosed to third parties in accordance with the Privacy Policy and applicable law if it is deemed that such disclosure is necessary for:
- protection of rights "Alex" Aleks Nowicki or third parties;
- protect the safety of the public or others;
- prevent or stop unethical or offensive activities;
and in any other cases required by law, in particular in cases of suspicion of an unlawful act or infringement of intellectual or industrial property rights.
- In connection with the implementation of services and sales agreements, personal data will be disclosed to external entities, including suppliers responsible for the operation of IT systems used to provide services, including placing orders or sending e-mails, entities providing accounting, tax and legal services, courier companies and carriers, entities providing electronic payment services.
- Subject to paragraphs 1 and 2 of this section, we do not transfer, sell or make available Users' personal data to other persons or institutions, unless it is done with the express consent of the User or such an obligation results from the provisions of law.
- We reserve the right to disclose aggregate, general statistical information about Users to companies and websites cooperating with us.
- 7. [TECHNICAL ISSUES, DELETION, DATA RETENTION]
1.When browsing the Service, our servers automatically collect information sent by the browser and contained in system logs. This information may contain various data, in particular e-mail address, IP address, search engine type, website visited immediately before entering our Service, time of entering the Service and other statistical data, and may be used by "Alex" Aleks Nowicki in order to conclude, amend and terminate the agreement with the User, to ensure the highest possible quality of the Service provided, and also for technical and statistical purposes.
- As a rule "Alex" Alex Nowicki processes the User's personal data for the duration of the Services provided to him or until the User withdraws his consent to the processing of data. The period of personal data processing may be extended each time by a period of:
- necessary to settle the Service and pursue claims for payments for using the Service;
- limitation of claims, if the processing of personal data is necessary for the pursuit of possible claims or defense against such claims;
- defined by generally applicable legal provisions, e.g. in order to fulfil public law obligations imposed on the administrator;
- necessary to clarify the circumstances of unauthorized use of the Service.
- In case of obtaining by "Alex" Aleks Nowicki information about the User using the Service in a manner inconsistent with the regulations or applicable provisions (unauthorized use of the Service), "Alex" Aleks Nowicki may process the User's personal data to the extent necessary to determine the User's liability.
- "Alex" Aleks Nowicki may notify the User of his unauthorized activities with a request to cease them immediately, as well as to exercise the right referred to in paragraphs 2 and 3 of this section.
- 8. [COOKIES]
- "Alex" Aleks Nowicki uses "cookies" text files. A "cookie" is a small piece of information placed at the request of our server (first-party cookies) on the User's telecommunications terminal device (e.g. computer, smartphone, etc.) during a visit to the Service, which the server can read when reconnecting from that device. The use of cookies is aimed at the correct operation of the Service on the Users' telecommunications terminal devices; this mechanism does not cause any configuration changes in the Users' devices or in the software installed on these devices.
- "Alex" Aleks Nowicki uses the following types of cookies:
- session cookies – they are stored on the User’s telecommunications terminal device only until the User visits the Service’s website, closes the browser or logs out of the Service;
- permanent – stored on the User’s telecommunications terminal device for a specified period of time or until they are deleted by the User.
- "Alex" Aleks Nowicki uses the cookie mechanism for the following purposes:
- facilitating navigation on the Service pages, including by maintaining the User's session, thanks to which there is no need to log in again on each subpage;
- verification and development of our offer, including by adapting the content of the Website to User preferences;
- statistical.
- The user consents to the use by "Alex" Aleks Nowicki also uses third-party cookies for the purpose of:
- presenting multimedia content on the Service’s web pages that is downloaded from an external website;
- collecting general and anonymous statistical data via analytical tools;
- use of interactive functions to popularize the Website via social networking sites.
- Consent to the storage and use of cookies may be withdrawn at any time. The User may specify the terms of use of cookies using the web browser settings. In particular, each User may disable the cookie mechanism in the web browser of their telecommunications terminal device. The Administrator notes that disabling the mechanism may, however, cause difficulties or prevent the use of the Service. Detailed information can be found at the following links:
- Internet Explorer : https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox : http://support.mozilla.org/pl/kb/ciasteczka
- Google Chrome : http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
- Opera : http://help.opera.com/Windows/12.10/pl/cookies.html
- Safari : https://support.apple.com/kb/PH5042?locale=en-GB
- 9 [ANALYTICAL AND MARKETING TOOLS]
- "Alex" Aleks Nowicki uses various solutions and tools used for analytical and marketing purposes, including in connection with directing behavioral advertising to Users on external websites. Below you will find basic information about the tools used by the Administrator. Detailed information in this regard can be found in the privacy policy of the given partner.
- GOOGLE ANALYTICS : The Administrator uses Google Analytics analytical tools, which collect information about the Users' visits to the website (including the subpages displayed, time spent on the website, transitions between individual subpages). For this purpose, Google LLC cookies are used for the Google Analytics service. Google Analytics cookies are files used by Google to analyze how the User uses the Service, to create statistics and reports on the functioning of the Service. Google does not use the collected data to identify the User, nor does it combine this information to enable identification. Detailed information on the scope and principles of data collection in connection with this service can be found at the link: https://www.google.com/intl/pl/policies/privacy/partners .
- GOOGLE ADS : The Administrator uses remarketing technology offered by Google, including Google Ads tools, which allow for the management of advertising campaigns. Thanks to these tools, it is possible to recognize the User's device again on other websites that are part of the Google advertising network and its partners, and then display advertisements tailored to their potential interests to such a user. For this purpose, Google LLC cookies related to the Google Ads service are used. More information about personalizing ads in Google is available at the following link: https://support.google.com/ads/answer/2662856?hl=pl .
- FACEBOOK PIXEL : The Administrator uses Facebook Pixel marketing tools to direct personalized ads to Users on Facebook, as well as to measure the effectiveness of advertising campaigns carried out by the Administrator on Facebook. This involves the use of Facebook cookies. More information about the purposes and scope of collection and processing of personal data by Facebook, as well as possible settings to protect privacy on Facebook, can be found at the following link: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen .
- 10. [RIGHTS OF PERSONS WHOSE DATA IS PROCESSED]
- The User has the right to request access to the content of the data and its rectification, deletion, restriction of processing, as well as the right to transfer personal data.
- The User has the right to object to the processing of his or her data for direct marketing purposes or, for reasons related to his or her particular situation, to the processing of his or her personal data based on the legitimate interest of the administrator.
- The User also has the right to lodge a complaint with the supervisory authority responsible for the protection of personal data if he or she considers that the processing of personal data by the controller violates the provisions of the Regulation.
- 11. [COMMERCIAL INFORMATION]
- "Alex" Aleks Nowicki reserves the right to send Users commercial information regarding the business activity "Alex" Aleks Nowicki and the activities of partners and contractors "Alex" Aleks Nowicki . This right arises when Users express their consent to the newsletter service, to use the "Alex" Aleks Nowicki from push technology in browsers or any other method of providing commercial information.
- The user may withdraw their consent to receive commercial information at any time; for example, each newsletter recipient has the right to stipulate that they do not consent to receiving commercial information from "Alex" Aleks Nowicki commercial information by clicking on the "unsubscribe" link or sending an e-mail to daneosobowe@motherearth.store .
- 12. [MINOR]
- The service is intended for adults.
- Persons under the age of eighteen may use the Website and the Service only with the knowledge and consent of their legal representatives. Minors are requested not to provide us or Users with any information through or in connection with the Website, in particular personal data.
- 13. [LINKS]
- The Service may contain links that, when clicked, redirect the User to an external website. The existence of links cannot be identified with any kind of connection between "Alex" Aleks Nowicki, and the entity to which the external website belongs.
- "Alex" Aleks Nowicki is not responsible for the effects of such redirects, has no influence on the content of external sites, is not responsible for the content of the privacy and security policies applicable on these sites, nor for the cookies used during their browsing. We encourage Users using such referrals to familiarize themselves with the content of the appropriate documents applicable on these sites.
- 14. [FINAL PROVISIONS]
- By using our Website, you agree to the provisions contained in the Privacy Policy.
- Please send any questions or concerns regarding the Privacy Policy and use of the Website to the following email address: daneosobowe@motherearth.store .
- "Alex" Aleks Nowicki reserves the right to make changes to the Privacy Policy. Any changes will be published on the website www.motherearth.store, in the "Privacy Policy" tab.