PRIVACY POLICY for motherearth.store
1. [PREAMBLE]
We respect and protect the privacy and security of users of our websites (“Users”).
This privacy policy (“Privacy Policy”) applies to information provided to us via the motherearth.store website, operated at motherearth.store.
In the Privacy Policy, we describe what information we collect in connection with the provision of electronic services, including e-commerce ("Services" or "Service"), for what purposes and how it is used.
The term "data processing" used in the Privacy Policy refers to information provided voluntarily by Users, as well as information collected automatically (via so-called "cookies"), and covers all operations on personal data, in particular collecting, recording, storing, developing, changing, sharing and deleting, performed in connection with the provision of the Website and the provision of Services.
The primary purpose of data processing is to optimize the functionality of the Website and Services so that Users can use them in the simplest and most effective way.
2. [DATA ADMINISTRATION]
1. The administrator of personal data
a). Customers for the purpose of completing the purchasing process (e.g. concluding a sales contract, fulfilling an order, handling complaints related to the order, etc.)
b). and Users who are natural persons, collected via the Online Store in order to enable the use of services provided electronically within the Online Store website (e.g. the service of setting up and maintaining a user account in the Store, newsletter service, contact forms, etc.) is "Alex" Aleks Nowicki ul. Jacka i Agatki 4/13, 02-495 Warsaw , NIP 5222840217, REGON 142713260, processes these personal data in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as "GDPR").
2. Contact details for "Alex" Aleks Nowicki online@motherearth.store
3. The User is not obligated to provide us with their personal data. However, the User's refusal to provide or make available the data necessary to provide the Services will result in the justified impossibility of providing the Services. "Alex" Aleks Nowicki , and may also limit the User's access to the Website or its individual functionalities. For example, access to "purchase history" and the "RMA complaints department" is only possible after providing personal data as part of registration.
3. [PURPOSES OF DATA PROCESSING]
1. "Alex" Aleks Nowicki processes Users' personal data for the following purposes:
a) providing services electronically, consisting in providing content on the website, maintaining and managing a user account on the website, and providing other services available on the website (e.g. placing orders, tracking the status of placed orders, contact form, sending newsletters, etc.). The legal basis for such processing of personal data is the necessity of processing for the performance of a contract concluded with the personal data subject (Article 6, paragraph 1, letter b) of the GDPR) and the consent of the data subject (Article 6, paragraph 1, letter a) of the GDPR) in the case of data provided on a voluntary basis;
b) concluding a sales contract via the Online Store or taking steps at the User's request to conclude it. The legal basis for such personal data processing is the necessity of processing for the performance of the contract concluded with the personal data subject (Article 6, paragraph 1, letter b) of the GDPR) and the consent of the data subject (Article 6, paragraph 1, letter a) of the GDPR) in the case of data provided on a voluntary basis;
c) concluding a contract for the provision of a digital service (Newsletter). The legal basis for such processing of personal data is the necessity of processing for the performance of the contract concluded with the personal data subject (Article 6, paragraph 1, letter b) of the GDPR) and the consent of the data subject in accordance with the Act on the Provision of Electronic Services and the Telecommunications Law;
d) incumbent on "Alex" Alex Nowicki legal obligation, e.g. related to accounting (Article 6(1)(c) of the GDPR);
e) considering a complaint and withdrawal from the contract – in order to perform the obligations incumbent on the Customer (Article 6 paragraph 1 letter c of the GDPR), including the obligations: a) due to non-conformity of the goods or service with the contract or withdrawal from the contract, including for the purpose of handling, recognising and considering the complaint or withdrawal from the contract, including responding to it; b) in order to issue and store relevant documents required by tax regulations in connection with the complaint and the reported non-conformity of the goods or service with the contract or withdrawal from the contract;
f) legitimate interest in processing data for the purpose of establishing, pursuing or defending possible claims (Article 6(1)(f) of the GDPR);
g) legitimate interest (Article 6, paragraph 1, letter f of the GDPR) consisting in:
- direct marketing,
- data processing for analytical and statistical purposes,
- customer satisfaction survey;
h) analytical and statistical purposes, including profiling. The legal basis for such processing of personal data is legitimate interest. "Alex" Aleks Nowicki (Article 6, paragraph 1, letter f) of the GDPR), consisting primarily in conducting analyses of the website users' activity, how they use their account, and their preferences, in order to improve the solutions we use on the website.
2. User data are also processed for marketing purposes:
a) conducting contextual advertising, i.e. displaying marketing content on the Website that is not tailored to the User's preferences. The legal basis for such processing of personal data is the legitimate interest of the data controller (Article 6, paragraph 1, letter f) of the GDPR);
b) sending the User a newsletter, which may contain commercial information. The legal basis for such personal data processing is the necessity of processing for the performance of the contract (Article 6, paragraph 1, letter b) of the GDPR) and the legitimate interest of the controller (Article 6, paragraph 1, letter f) of the GDPR);
c) sending the User commercial information they have requested. The legal basis for such processing of personal data is consent (Article 6, paragraph 1, letter a) of the GDPR);
d) conducting so-called direct marketing, which involves sending marketing content to the User electronically or through telemarketing. The legal basis for such personal data processing is consent (Article 6, paragraph 1, letter a) of the GDPR).
3. To process personal data for the purposes specified in points 1 and 2 above, we use the following personal data of Users: name and surname, e-mail address, address (residential or mailing), telephone number, login, information collected by cookies or similar tools or technologies.
4. "Alex" Aleks Nowicki processes the personal data of users visiting the Online Store's social media profiles (Facebook, YouTube, Instagram). This data is processed solely for the purpose of maintaining the profile, including informing users about the administrator's activity. "Alex" Alex Nowicki and promoting various types of events, services, and products. The legal basis for the processing of personal data by the Controller for this purpose is its legitimate interest (Article 6, paragraph 1, letter f of the GDPR), consisting in promoting its own brand.
4. [DATA SECURITY]
1. The User registration and authorization processes are handled using the secure SSL 3.0 RSA 128-bit protocol – guaranteed by the certificate of the General Certification Center run by Unizeto Technologies SA with its registered office in Szczecin – as a result of which the Users’ personal data are encrypted and – even if the transmission is intercepted – impossible to read by unauthorized persons.
2. Only trained and authorized employees have access to personal data. "Alex" Alex Nowicki .
5. [DATA PROCESSING ENTRUSTMENT]
1. "Alex" Aleks Nowicki undertakes to provide the User with access to current information about the entity to which "Alex" Aleks Nowicki entrusts the processing of data, their scope and date of transfer. "Alex" Aleks Nowicki shares Users' personal data on the basis of entrusting the processing of personal data, in particular to providers of IT or marketing solutions, solely in connection with the implementation of services provided by them "Alex" Alex Nowicki services for Users.
2. In the event of non-performance or improper performance by "Alex" Aleks Nowicki " his obligations arising from entrusting or further entrusting data processing, contractual and tort liability "Alex" Aleks Nowicki is limited only to direct losses suffered by the User. "Alex" Aleks Nowicki is not liable for indirect damages, regardless of their source, except in cases of willful misconduct "Alex" Alex Nowicki
6. [DATA RECIPIENTS]
1. Data collected and processed by "Alex" Aleks Nowicki may be disclosed to third parties in accordance with the Privacy Policy and applicable law if such disclosure is deemed necessary for:
a) protection of rights "Alex" Aleks Nowicki or third parties;
b) protect the safety of the public or other persons;
c) prevent or stop unethical or offensive activities;
and in any other cases required by law, in particular in cases of suspicion of committing a prohibited act or infringement of intellectual or industrial property rights.
2. In connection with the implementation of services and sales contracts, personal data will be disclosed to external entities, including suppliers responsible for operating IT systems used to provide services, including placing orders or sending e-mails, entities providing accounting, tax and legal services, courier companies and carriers, and entities providing electronic payment services.
3. Subject to paragraphs 1 and 2 of this section, we do not transfer, sell or make available Users' personal data to other persons or institutions, unless it is done with the express consent of the User or such an obligation results from legal provisions.
4. We reserve the right to disclose aggregate, general statistical data regarding Users to companies and websites cooperating with us.
7. [TECHNICAL ISSUES, DELETION, DATA RETENTION]
1. When you browse the Website, our servers automatically collect information sent by your browser and contained in system logs. This information may include various data, in particular your email address, IP address, browser type, the website you visited immediately before entering our Website, the time of entering the Website, and other statistical data, and may be used by "Alex" Aleks Nowicki in order to conclude, amend and terminate the contract with the User, to ensure the highest possible quality of the Service provided, and also for technical and statistical purposes.
2. As a rule "Alex" Alex Nowicki processes the User's personal data for the duration of the Services provided to them or until the User withdraws their consent to data processing. The personal data processing period may be extended each time by the following period:
a) necessary to settle the Service and to pursue claims for payments for using the Service;
b) limitation of claims, if the processing of personal data is necessary for the pursuit of possible claims or defense against such claims;
c) defined by generally applicable legal provisions, e.g. in order to fulfil public law obligations imposed on the controller;
d) necessary to clarify the circumstances of unauthorized use of the Service.
3. In the event of obtaining by "Alex" Aleks Nowicki information about the User using the Service in violation of the regulations or applicable provisions (unauthorized use of the Service), "Alex" Aleks Nowicki may process the User's personal data to the extent necessary to determine the User's liability.
4. "Alex" Aleks Nowicki may notify the User about his unauthorized activities with a request to immediately cease them, as well as to exercise the right referred to in paragraphs 2 and 3 of this section.
8. [COOKIES]
1. "Alex" Aleks Nowicki uses text files called "cookies." A "cookie" is a small piece of information placed at the request of our server (first-party cookies) on the User's telecommunications terminal device (e.g., computer, smartphone, etc.) during a visit to the Website, which the server can read upon reconnection from that device. The use of cookies is intended to ensure the proper operation of the Website on Users' telecommunications terminal devices; this mechanism does not cause any configuration changes in Users' devices or the software installed on those devices.
2. "Alex" Aleks Nowicki uses the following types of cookies:
a) session cookies – they are stored on the User’s telecommunications terminal device only for the duration of the visit to the Website, the closing of the browser or the moment of logging out of the Website;
b) permanent – stored on the User’s telecommunications terminal device for a specified period of time or until they are deleted by the User.
3. "Alex" Aleks Nowicki uses cookies for the following purposes:
a) facilitating navigation on the Website, including by maintaining the User's session, so that there is no need to log in again on each subpage;
b) verification and development of our offer, including by adapting the content of the Website to the User's preferences;
c) statistical.
4. The User consents to the use by "Alex" Aleks Nowicki also uses third-party cookies for the purpose of:
a) presenting multimedia content on the Website pages that are downloaded from an external website;
b) collecting general and anonymous statistical data via analytical tools;
c) use interactive functions to popularize the Website via social networking sites.
5. Consent to the storage and use of cookies may be withdrawn at any time. Users can specify the terms of use of cookies using their web browser settings. In particular, each User may disable the cookie mechanism in the web browser of their telecommunications terminal device. The Administrator notes that disabling the mechanism may, however, cause difficulties or prevent the use of the Website. Detailed information can be found at the links below:
a) Internet Explorer : https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies
b) Mozilla Firefox : http://support.mozilla.org/pl/kb/ciasteczka
c) Google Chrome : http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
d) Opera : http://help.opera.com/Windows/12.10/pl/cookies.html
e) Safari : https://support.apple.com/kb/PH5042?locale=en-GB
9 [ANALYTICAL AND MARKETING TOOLS]
1. "Alex" Aleks Nowicki uses various solutions and tools for analytical and marketing purposes, including targeting behavioral advertising to Users on external websites. Below is basic information about the tools used by the Administrator. Detailed information in this regard can be found in the privacy policy of the relevant partner.
a) GOOGLE ANALYTICS : The Administrator uses Google Analytics analytical tools, which collect information about Users' visits to the website (including subpages viewed, time spent on the website, and transitions between subpages). For this purpose, Google LLC cookies related to the Google Analytics service are used. Google Analytics cookies are files used by Google to analyze how Users use the Website and to create statistics and reports on the Website's performance. Google does not use the collected data to identify Users, nor does it combine this information to enable identification. Detailed information on the scope and principles of data collection in connection with this service can be found at: https://www.google.com/intl/pl/policies/privacy/partners .
b) GOOGLE ADS : The Administrator uses remarketing technology offered by Google, including Google Ads tools, which allow for the management of advertising campaigns. These tools allow the User's device to be recognized again on other websites that are part of the Google advertising network and its partners, and then display ads tailored to their potential interests to that user. For this purpose, Google LLC cookies related to the Google Ads service are used. More information about ad personalization on Google can be found at: https://support.google.com/ads/answer/2662856?hl=pl .
c) FACEBOOK PIXEL : The Administrator uses Facebook Pixel marketing tools to target Users with personalized ads on Facebook and to measure the effectiveness of advertising campaigns implemented by the Administrator on Facebook. This involves the use of Facebook cookies. More information about the purposes and scope of Facebook's collection and processing of personal data, as well as possible privacy settings on Facebook, can be found at: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen .
10. [RIGHTS OF PERSONS WHOSE DATA ARE PROCESSED]
1. The User has the right to request access to the content of the data and its rectification, deletion, restriction of processing, as well as the right to transfer personal data.
2. The User has the right to object to the processing of his or her data for direct marketing purposes or, for reasons related to his or her particular situation, to the processing of his or her personal data based on the legitimate interest of the controller.
3. The User also has the right to lodge a complaint with the supervisory authority responsible for personal data protection if he or she considers that the processing of personal data by the controller violates the provisions of the Regulation.
11. [COMMERCIAL INFORMATION]
1. "Alex" Aleks Nowicki reserves the right to send Users commercial information regarding his business activities. "Alex" Aleks Nowicki and the activities of partners and contractors "Alex" Aleks Nowicki . This right arises when Users consent to the newsletter service, to the use of "Alex" Aleks Nowicki from push technology in browsers or other ways of delivering commercial information.
2. The user may withdraw consent to receiving commercial information at any time; for example, each newsletter recipient has the right to stipulate that he or she does not consent to receiving commercial information from "Alex" Aleks Nowicki commercial information by clicking on the "unsubscribe" link or sending an e-mail to daneosobowe@motherearth.store .
12. [MINOR]
1. The website is intended for adults.
2. Persons under the age of eighteen may use the Website and the Service only with the knowledge and consent of their legal representatives. We ask that minors not provide us or Users with any information, particularly personal data, through or in connection with the Website.
13. [LINKS]
1. The Website may contain links that, when clicked, redirect the User to an external website. The existence of links should not be considered as any kind of connection between "Alex" Aleks Nowicki, and the entity to which the external website belongs.
2. "Alex" Aleks Nowicki is not responsible for the consequences of such redirects under any circumstances. He has no influence on the content of external websites. He is not responsible for the privacy and security policies of such websites, nor for the cookies used when browsing them. We encourage users using such links to familiarize themselves with the relevant documents applicable on such websites.
14. [FINAL PROVISIONS]
1. By using our Website, you agree to the provisions contained in the Privacy Policy.
2. Please send any questions or concerns regarding the Privacy Policy and the use of the Website to the following email address: daneosobowe@motherearth.store .
3. "Alex" Aleks Nowicki reserves the right to make changes to the Privacy Policy. Any changes will be published on the website www.motherearth.store, in the "Privacy Policy" tab.
